Optimyst uses ultrasonic technology to create the world's most realistic flame effect, with an ultra-fine water mist that mimics flame and smoke. NOTE: Once the mist has been activated, the unit will have to be turned Off, using either the momentary button, on the unit, or the Off button on theremote control, then back on to return to Level 1 Logs and Light only operation.Battery Replacement. Your email address will not be published. ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. Require Parts Information? You can contact Dimplex service to resolve this issue by filling out their service call request. . Dimplex Heating, Fan Heaters. NOTE: Before attempting any operation with the remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 4).Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-large-leaderboard-2','ezslot_8',550,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-leaderboard-2-0');Unplug the power adapter from the unit.Wait for a minimum of five (5) seconds and then plug the power adapter back into the unit.Within 10 seconds of re-acquiring power, press the ON button located on the remote control. Our support partners at UK Spares will help you find the right parts for your product. 139 Products. How to fix the flame effect on dimplex oakhurst opts-myst fire model no ommod400. Your email address will not be published. If you face this problem, follow the given below steps that will help you resolve this issue. It can easily be removed by lifting each of the components directly up. . . Opened to check content but unused and brand new. Use it only as described in this manual. Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect. 0000001510 00000 n Learn more: https://modernblaze.com/collections/dimplex-opti-myst-vapor-fireplacesOpti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-fr. Thermostats & . Contact Us | Dimplex During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. ! Water Reservoir! If you need to find a tradesperson to get your job done, please try our local search below, The limited 12 month warranty period alsoapplies to any implied warranties that may exist under applicable law. I have also exchanged the crubling bulb-holders for better quality ones - but the problem persists, Problem solved.I bought an 8 transducer from China, increased the depth of water in the sump, drilled the sump to provide an exit route for the transduvcer's cable, hard wired the transducer's mains adapter into a switched part of the fire's loom. 0000032140 00000 n . I do recommend a filter if your going to run a hard water line. . . This is a step by step video on how to. Clean it and try it again. Electric Fireplaces: TV Stand, Mantel, Linear, Wall-Mount - Dimplex . (Figure 5)! . The flame is created by LED lights reflecting off the mist which is produced by Dimplex's ultrasonic technology from regular tap water stored in a container inside the fireplace. Have a question? NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. Install transducer so that it is sitting level in the circular holding area in the Reservoir. Ready to book your repair? Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Do not burn wood or other materials in the Log Grate. Always use a certified electrician should new circuits or outlets be required. Always use properly grounded, fused, and polarized outlets. Disconnect the power supply before performing any cleaning, maintenance, or relocation of the unit. When transporting or storing the unit and cord, keep it in a dry place, free from excessive vibration, and store it so as to avoid damage. The Log Grate must not be located directly below a socket outlet. The Log Grate must be positioned so that the plug is accessible.WARNING: Remote control contains small batteries. We were so pleased with the effect and loved the flame effect. Cottage Fires2468 Pallet Street,New York, 10007914 414 9735. Here's how we can help We have a wealth of information immediately available via our Help Centre . . Remember to record your model and serial numbers for future . . During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. They come with a smaller water tank that supports up to only 2 days, even if you run it for 2-4 hours a day. . 0000025401 00000 n It is recommended that all of the water-containing components be cleaned with soap and water on a biweekly basis. One of the best features of the Dimplex Opti-Myst unit is its portability. We have built it into chimney breast. 0000138893 00000 n Related PostsWelcome & CongratulationsThank you and congratulations for choosing to purchase a Log Grate from Dimplex, the world leader in electric fireplaces.Please carefully read and save these instructions.CAUTION: Read all instructions and warnings carefully before starting installation. Style + Choose dimensions: . If any of the lamps that come with the fire stop working, this issue will occur. Need help? It also becomes super tough to remove all the dirt of the limescale formed by the brush provided to the Dimplex opti myst users. . Do not attempt to wire your own new outlets or circuits. Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. Position each log so that the hook and loop pad on the backside of the log lines up with the corresponding hook and loop pad on the log grate. Solution: See which of the causes is applicable in your case. We offer products from a range of insurers. . . NOTE: There are tabs, on each end, that need to be turned to release the components. Dimplex advise that they can send a techy to fix the problem, no matter what is entailed, for 155 all-in. Contact Us | Dimplex Home Support Contact Us Customer Service 1-888-346-7539 cs@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) Dealer Services 1-800-668-6663 solutions@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) 96 0 obj <> endobj It is supplied with one of 243 independent frequencies to prevent interference with other units. 2.7A.The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. . . This video demonstrates how fast change the below in a Dimplex Cheriton electric fire. . Embers Living 7705 W 108th Ave #600Westminster, CO 80021 . NOTE: There is no need to remove any of the logs or move the unit to access the water storage system. %PDF-1.4 % (Figure 3). Still need help? View Guide Zero Emissions Electric Fireplaces An example of data being processed may be a unique identifier stored in a cookie. Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization: Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! It is supplied with one of 243 independent frequencies to prevent interference with other units. . Install one (1) 12-Volt (A23) battery in the battery holder. Our support page is full of valuable information that can assist you Get support :KHQ WXUQLQJ RQ WKH UH please do the following: 6ZLWFK UH RQ , 3UHVV WKH DPH EXWWRQ )LUH ZLOO EHHS WR FRQUP - Wait for 30 seconds until \RX KHDU D . Using the national average of 15.21 cents for kW/ hour, the Opti-Myst Pro 500 cassette costs $0.02/hour and Opti-Myst Pro 1000 cassette costs $0.07/hour with the addition of water costs 2021-12-08 Just had similar. . . . Limescale starts forming if tap water is used, which further affects the performance of the smoke and flame effect of the fires. Lost your remote? NOTE: During initial installation, the Refill Container should be refilled after the Reservoir has been filled to ensure the maximum operating time. . Then it stopped producing steam - it would cost me 189.00 to have the Glen Dimplex Americas 2021. I have replaced transducer not sump then fan, still not working,don't know what do do next not the same effect without myst.HELP! Are Dimplex Opti Myst fires noisy? Opti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-free and more affordable alternative to wood or gas fireplaces. Be careful while you remove the transducer from the fire and then let it dry completely.2. To access the transducer: Remove the top cover by turning the retaining tabs on both ends of the water reservoir. CAUTION: Handle logs carefully, they are fragile and can easily crack or break, if dropped. . . Tried to contact one of Dimplex's recommended repair agents as listed on their website (very unhelpfully with only postcodes to identify their area) but the only one vaguely near me told me they only sell fires, they don . (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/120-volt outlet. Comment * document.getElementById("comment").setAttribute("id","a1a2df5988a3bcfe2dffabf985a3f079");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. The water you fill in the tank should always be filtered, tap water brings you problems. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. The unit itself comes with a special one year warranty that is backed with a full guarantee of quality. (Not Included)! Dimplex Optymist Electric Fire - KAPUT! . If the water is bubbling, check the fan by removing the front metal grill at the bottom front of the fire (4 screws), remove the filter and check to see if the fan 2017-06-11 Opti-Myst Smoke Effect: Optical Illusion or a Hologram. CAUTION: Handle logs carefully, they are fragile and can easily crack or break, if dropped.Carefully unpack all of the components from the box. The frequency designation is indicated on the back of the remote control.! . These pads assist with securing the logs to the grate.Each of the logs contains LED lights to create a flickering effect. . It seems there must be an amount of ' captive mist ' in the closed tank, before the fan kicks in. When the mist is switched on, it lights uo and sits ther for 1/2 minute and then clicks and switches off. For your safety, alwayscomply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.To view the full line of Dimplex products, please visitwww.dimplex.com7212240100R05if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-medrectangle-4','ezslot_3',163,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-medrectangle-4-0');Always use a qualified technician or service agency to repair this Log Grate.NOTE: Procedures and techniques that are considered important enough to emphasize.CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-box-4','ezslot_7',164,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-box-4-0');Contents hide1