how to get a refund on minecraft marketplace

Microsoft and Xbox gift cards - Microsoft Support However, you must keep in mind that the refund will be provided only if it has been less than two weeks since the purchase and you have played the game for less than two hours. Minecraft is the best-selling video game of all time, with 200 million copies sold across various platforms and over 125 million active monthly users. Open Microsoft Store. I cant redeem my code, what should I do? For Google Play purchases, contact Google Play Store. #3 Jun 4, 2018. Login to your PayPal account to get started. 2. How do I request a refund for a Marketplace product I've purchased? https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy. for support. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. We recommend attaching photos that support your claims. How to return Minecraft? - Microsoft Community Follow the steps in the previous section titled Can Minecoins be refunded? Public company Consumer discretionary sector S&P 500 Business Marketplace and Deals Marketplace Website Finance Business, Economics, and Finance Information . 6. - Click on the profile icon. Ourrefund policy allowsforone refund per license. What do I do? Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. If youve purchased the Minecraft Xbox edition, you can request a refund through Xbox support. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Returns & Exchanges - Nintendo Official Site Press Request refund. The products name and order number will be filled in automatically. This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. You played the game for less than two hours. Buyer altered images and sent to Etsy to try to get a refund and keep the item LOL. If you do not have an Xbox Live account associated with your game, then your Marketplace purchases will be tied to the device you used for the purchase. Our support team is not able to refund your game purchase unless it was purchased from our sitewww.minecraftdungeons.netand played through the Minecraft Launcher. To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. If the purchase was made via PayPal then the refund will return to the PayPal account used to purchase. How to get a refund on Marketplace purchases? : r/Minecraft - Reddit For more information about Minecraft Realms refunds, please visittheterms for Minecraft Realms. I kept closing the notifications until I accidental purchased a map. Mojang Studios will refund your purchase if you contact them within 15 days of making it. In many cases, this happens when parents purchase these items orredeema giftcardon their own Microsoft account and dont realize that they cannot be transferred to a childs account later. If you have made the purchase from the Microsoft Store, you can request a refund for the digital game following the steps on this link Request an Xbox refund | Xbox Support. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. To check for current service alerts, see: Xbox status. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. Minecraft is available for numerous platforms, and the game itself has over 15 editions. Minecraft Marketplace is a way to find and purchase curated, community-made content from within Minecraft Legends. Our customer service team is available weekdays 8am-8pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through the contact form. You can access these from any new device, provided you are logged in to the same account. Will my Existing Marketplace Content (skins, textures, etc.) For other purchases, please read below. Can you get a refund for Minecraft Java? - YouTube Minecraft Pocket Edition is the games mobile version. We currently do not offer exchanges. This ensures the game has time tocompletelyload. I kept clicking the store stuff to get rid of the 'NEW' tag, and I accidentally pressed one of them twice, resulting in me buying something I didn't want. Be advised that you will only be refunded for the product(s) returned (minus shipping charges) as we will be providing you with a prepaid shipping label. For other issues, try these steps to troubleshoot. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. | Snow Commerce, Inc. is the seller of all merchandise and is solely responsible for all aspects of your purchase. Have you ever made the wrong purchase of Minecraft? Like with most games, each platform has its own rules on how to request a refund. I didnt receive the Minecoins that I purchased. See the troubleshooting section of Redeem a gift card or code to your Microsoft account. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. However, Minecraft will only accept refund requests under specific circumstances, including having a valid reason, making the request within 14 days of purchase, playing the game for less than two hours, and purchasing the game from an authorized seller. It said ''A newer version of the game has saved this level. Choose Payment & Billing from the top menu. - Open the Microsoft Store. Apurchasewas made without your permission. However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. If you have problems with the Minecraft Marketplace, check the Xbox status before contacting support. Minecraft Marketplace FAQ | Xbox Support MINECRAFT MARKETPLACE. With Minecraft Marketplace, we've made it safer and easier to purchase community-made content for Minecraft Legends. Most companies require you to request a refund within the first 14 days of the purchase and only if youve played the game for less than two hours. Yes. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. Any item that is not in its original condition, is damaged, shows signs of use or is missing parts. Any items that have been opened, unsealed, or had tags removed. Minecraft will accept refund requests only under certain circumstances: If you match the criteria, follow these instructions to request a refund: If youve purchased the wrong item in the Minecraft Marketplace or want a refund for Minecraft Coins, the process depends on what device you were using when you made the purchase. Request a refund for digital games | Xbox Support To cover for all payment methods, we advise to wait at least 14 days for the refund to settle.

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