SamTrans Monthly passes are available only on Clipper and may be purchased between the 21st of the month prior month the pass is valid, until the 15th of the month the pass is valid. New Clipper card app available for Thats three months of travel for the price of two Youth Monthly passes! She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. What is the best way to tag on the new Clipper card readers? When I tag my card, what do the beeps and lights mean? The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. and our Clipper can also be used to unlock Bay Wheels bike share bikes. For all other cards on your phone without HVD, value will be available immediately. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. ALL RIGHTS RESERVED. No refunds shall be made for purchased passes. Monthly passes have a three day grace period at the beginning of the following month. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. How can I set up my card to automatically reload? "A" Pass: Muni (includes Cable Car) + BART within SF, . What happens if my transit benefit order will exceed the $300 cash balance limit? After the end of the sales window, be prepared to pay your fares with cash value. SmartPass Overview | Associated Students - San Jose State University When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. All rights reserved. Me & My Car: 57 Chevy 150 could easily become a show model, Major crash closes stretch of Blacow Road in Fremont, San Jose: Officials ID woman who died following April 9 crash. Clippers innovative pilot program offers fare discounts to adults with low incomes. Youth (18 years and younger WebMonthly passes can be purchased on your Clipper card or on the app for the current month from the 1st 16th via the app or at any Clipper retailer or at a Ticket Vending Machine Q: Im taking VTA, and *ding*: you are down to less than $1 on your Clipper card. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. See the Google Pay How-To page for more details. Fares Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Phone. Key Clipper information translated to Spanish. To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. It works like any other Clipper card. Try tagging your card again. Choose to stay logged in or to log out. Once youve activated your Auto-Reload, youll be able to see it in your account. How can I manage the account on their behalf? All rights reserved. vta.org/covid-19- VTA recommends, but no longer requires, masks on board. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. I recently registered my card but for some reason my card is still pending and tomorrow is going to be the 5th day. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. How can I track my Clipper expenses? No. Pay, Get Cable Car Tickets the Easy The most you can load online at any one time is $255. What if Im having trouble using my Clipper card at a bike share station? Just load it with any combination of cash value and discounted passes. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. Email: MEisema@bart.gov. Express bus fare is required for any trip that includes express service. Pay With Where can I buy or load value on a Clipper card? 2020, Metropolitan Transportation Commission. But if a customer already has value on his/her card, that value should not be removed. My card shows it was cleared month ago but the card is saying it doesnt have enough money. How did $300 disappear from our Clipper cards? Roadshow What's the difference between cash value and BART high-value discount (HVD) tickets? Clipper also offers a monthly M or A Pass that includes cable car rides along with other transportation. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Muni Only "M" Pass: Provides unlimited rides on all Muni service, including cable cars. WebClipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. Clipper card The reason for this has to do with how much space unused orders take on their computer system. Clipper cards pending pass? : r/Bart - Reddit Key Clipper information translated to Chinese. You can load a Monthly Pass on your card, as well as cash value for Single Rides ora Day Pass. 55-A West Santa Clara Street Youth and seniors can apply for reduced fares and access to discounted passes. Transfer an existing plastic card to your phone. After your second tag, the card reader will display a message that your initial tag was refunded. BART trains operate on a tag and go system. You can use Clipper cards on all Bay Area transit agencies. To apply for an RTC Clipper card, youll need to visit a participating transit agency location. Dear Abby: I have a great life, so why have I fallen into this shameful behavior? Credit card charges are processed immediately. The EZfare app is no longer selling tickets, and customers are encouraged to purchase their transit fare through the Clipper Card mobile app. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. We are unable to display alerts at this time. Fare inspectors regularly patrol the system and ask passengers at random to No refunds will be made for purchased passes, based on VTA Board approved Fare Policy. You can order a card and value online but note we can only mail cards to domestic addresses. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. For questions about Clipper BayPass policy and program management, please contact: William Bacon, MTC SmartPass is a deeply-discountedannual calendar-year pass institutions can provide to employees, residents or students. Clipper will charge the $5 Balance Restoration Fee and ask you to mail your card to Clipper. Select "Transit card" and "Add Clipper card". Im so glad that I dont have to go into the office the last two weeks. Hikers, joggers, bicyclists, skaters and wheelchair enjoy more than 350 miles of trails that circle the bay, MTC has helped bring over $4 billion to Bay Area transit agencies. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Public Information Line: (415) 778-6757 Choose to stay logged in or to log out. Log in to your Clipper account to add backup payment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Annual Pass Applicationwith Terms and Conditions. Go Pass on Clipper Program | Caltrain That's probably the first step. Select Clipper card and follow the instructions to add a card and load value. Yours is the first email Ive gotten on this issue. Clipper is the all-in-one transit card for the Bay Area. Clipper Card Transit Office Monthly Pass: Marin Local 31-Day Pass - $80 Marin Local 31-Day Senior/Disabled Pass - $25 Split Payment Option: Yes Transit Office; Clipper Card Metrolink Los Angeles Web: www.metrolinktrains.com Tel: 800.371.5465 Services: Rail Forms of Payment: Cash, Debit/Credit Cards, Checks Ways to Pay: Ticket Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value To add a card to your Android phone, open Google Pay and click the + sign. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. A: Your anger is warranted. Make sure you always have a current email address on file. We will automatically send a declined payment notice to the email address in your Clipper account. Request a replacement Go Pass using Option 2 on our Transit Pass Replacement form. WebOrder your adult card online, buy one in person, or get Clipper on your phone for just $3. Pay With WebThe Go Pass is valid for the calendar year until Dec. 31 at midnight. WebBased on system design, Clipper front loads the designated autoload amount to the Clipper card pending the recovery from the funding source on file. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. What happens if I tag on, but I change my mind? up value on a clipper card Choose your payment method and complete the order. WebKnown as the Clipper BayPass, the new passes initially will be distributed to participating students at San Francisco State University, San Jose State University, the University of Californias Berkeley campus and Santa Rosa Junior College, and then expanded to include residents of select affordable housing communities managed by MidPen Housing. Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. You'll need to use the Clipper app to set up Auto-Reload for a card on your phone. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. Once you set up Auto-Reload, we need to confirm your payment method is valid. All light rail passengers must have a valid fare before boarding light rail. It currently shows I have the amount in the SamTrans Mobile App Key Clipper information translated to Spanish. Fares This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. I'd like to plan my visit to the Bay Area in advance. Monthly - Adult (ages 19-64) | SFMTA Follow these step-by-step instructions on how to add value to Clipper in Apple Pay and Google Pay. Lost or stolen Day Passes or Monthly Passes shall not be replaced. WebAvailable on Clipper as a prepaid fare, a local 31-day pass is valid for 31 consecutive days. Or is this just a screw up that I need to call Clipper and have a human handle? I'm visiting the Bay Area. Key Clipper information translated to Chinese. Adult Clipper card usersmust pay the surcharge in the form of Clipper cash (only). Riders can apply for the program today at clipperstartcard.com. You can load up to $300 on a Clipper card. I loaded value online, but when I tried to use my card, it wasnt there. They are currently only available onClipper. Scratch-off design allows cardholder to select days of use. See the, To add a card to your Android phone, open Google Pay and click the + sign. My wife tried to the use the card lately since ac just started charging but they told her it didnt no have enough. I no longer need to use Clipper. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. If its determined that the card has been damaged while under your care, the Balance Restoration Fee will apply. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Clipper can also be used to unlock Bay Wheels bike share bikes. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Your session is about to expire due to inactivity. Copyright 2023Metropolitan Transportation Commission.
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