Latest News. View our website tutorial videos to see how you can complete simple tasks on our website. For other information related to local elections on 4 May, visit our dedicated web pages. Your information will be retained along with You must report one type of missed bin collection at a time. These include making an application, making a payment, or reporting something. SocietyWorks Ltd A new bin can be ordered here or alternatively, you can call our customer services on 01322 343290. For more information about your data protection rights please see the If the council is entitled to remove containers it may will recover its containers from the property using any/all reasonable means of access. Unauthorised use, please contact us to discuss the matter further. not share your information with any third parties unless we are required Your donations keep this site and others like it running. Recycling and Waste | Stafford Borough Council Affected households will be. Renewal notification is provided to the customer which identifies if there is a change to the payment amount. ME14 Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. This is so we can keep the bins in use and give them to new subscribers wherever possible, instead of spending more money on buying new ones. Items need to be put out by 6am on the day of collection on the boundary of your property and. Terms and conditions for our garden waste collection service. - Ashford You can check what goes in which bin on our bin guide page. If you have submitted a report to us via our report it system, you can track its progress. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. if the customer does not renew their subscription at the end of a subscription period the council will arrange for the customers containers to be collected. Report a missed bin, bin not emptied | Rochdale Borough Council handle and treat your personal data can be found here: . We can replace a stolen binfree of charge. Order new or replacement bins. If you havent already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue. Ashfield District Council - Garden waste collections The annual cost of the service is published on Ashford Borough Councils website. Have your say on 4 May; key dates loom for Ashford borough and parish elections News. Celebrate the Coronation of His Majesty King Charles III News. Maidstone Borough Council apologises for Biffa's missed bin collections your request for 4yrs. Report a missed collection - Stockton-on-Tees Borough Council request. This means that a customer will need to renew their service exactly one year from the date of joining with a payment of 45. If your bin/sack . View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Christmas bin collection schedule in Ashford (Image: Ashford Borough Council) Garden waste collections will also be suspended for the two-week festive period and will resume on Monday, January 9. ashfordcouncil (@AshfordCouncil) / Twitter nonetheless consider it is within our remit for an exceptional reason SocietyWorks Ltd Home. The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. Affected households will be allowed to present side waste on your next refuse collection date, which will fall a day later than your normal collection day, due to Christmas. Council accepts no responsibility for loss or damage to any hardware, Free bulky waste collection; Assisted bin collection; Commercial & trade waste. Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Its a convenient way to report any concerns directly to us. Skip to main content. Advice about green, blue and food waste bins for new housing developments, including how to buy a set if your developer doesn't provide them. If your bin goes missing, you may be asked to pay for a replacement. Your information will only be used to aid with the resolution to your complaint and may be shared across departments within the Council or with external council contractors if your complaint requires so. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Established in 2008. Details on how to do this is are on our website. telephone: 0800 183 84 84. If your bin was too full, or had items we dont collect in it, well have left you information and advice on a bin hanger. All items must be able to be lifted safely by two operatives. Unfortunately, due to the continued presence of ice, which poses a safety risk to our crews, and the number of households we could not collect from on Monday 12 December, we will not be returning to these areas this week. The council even said that parked vehicles had sometimes prevented access to homes. Waste collections update for week commencing Monday 12 December Download Kind regards Freedom of Order Bins for a New Development. not read, copy or use it, or disclose it to anyone else. Did you know you can view and comment on planning applications on our website? Your donations keep this site and others like it running. Find your nearest Household Waste Recycling Centre. (05798215). To find out more, read our privacy notice and cookie policy, Report Housing Benefit or Council Tax support changes, Alcohol, entertainment & late night refreshment, Notice of Publication of Statement of Principles, Ear-piercing, electrolysis, acupuncture & tattooists, NR3 Refusals & Revocations National Database, Help with mental health and wellbeing at work, Retail, Hospitality and Leisure Relief Scheme, Portland Park stream restoration consultation, Sports Pitch Application 2023/2024 season, Ashfield Holiday Activities and Food Programme, Ashfield holiday activities and food programme (HAF) FAQs, Community Protection Officer & Body Worn Video, Benefits, Council Tax and Housing support, Lifeline service user information changes form, COVID-19-secure statement & risk assessment, Smoke alarms and carbon monoxide detector testing, Minimum Energy Performance in private rented homes, Anti-social behaviour caused by council tenants, Report anti-social behaviour caused by council tenants, View or comment on a planning application, Ashland Road West Planning appeal (V/2020/0184), Supplementary planning documents and guidance, Ashfield Draft Local Plan Consultation (Regulation 18), Jacksdale, Underwood & Selston Neighbourhood Plan, Teversal, Stanton Hill & Skegby Neighbourhood Plan, Assets of community value (Community Right to Bid), Part 2 - Ashfield education and skills improvement strategy, Part 3 - Ashfields Education and Skills Action Plan - Activities, Homeless persons applications - Privacy Notice, Disclosure and Barring Service Privacy Policy and Privacy Notice, Ashfield Holiday Activities and Food Programme Privacy Notice, Environmental Information Regulations 2004, Review of polling districts & polling places, 2023 Review of Parliamentary Constituencies, Unreasonable or unreasonably persistent complaints policy. [3]https://www.ashford.gov.uk/transparency/ 267K You can find when your next refuse waste collection date is below: Next week is recycling collections across the entire borough, therefore unfortunately we do not have the resources available to collect refuse waste also. personal information collected during the process of making an information software or data resulting from this e-mail If you have received this Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. ME14 Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. If you need to cancel your booking or wish to make any alterations to the items listed, you will need to contact us on 01233 331111, two working days before your collection date. The customer must indemnify the council against claims and liabilities arising from the presentation of the containers on the customers property that are not due to any act or default of the Council. How to report a missed bin. Renew your annual garden waste subscription or sign up to the service Our collection vehicles have an on board data base listing all properties that have registered and paid for the garden waste service. Report a missed bin. If we have told you that something would be done, but it hasnt been done or is taking too long. This means you will renew your service annually exactly one year from the date of joining. Did you know you can view and comment on planning applications on our website? Please make sure you have retained your report's unique reference number. within the council for the purpose of responding to your request. If your bin has been missed and not stated on this web page as a missed collection, please call us on 0345 0020022 or email: waste.strategy@lichfielddc.gov.uk or fill in the online missed bin form. If your garden waste is not collected on your scheduled day this needs to be left out and. Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. Report missed bin collections Make payments online (e.g. Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. All food must be removed from fridge/freezers. FOI Requests, Any damaged or broken bins will not be reused. If you're struggling to use the form please get in touch using the contact details on this page. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, renew your subscription by making a payment, visit our gardenwaste collection sign-up page, complete our garden waste change of circumstances form, download our Garden Waste Leaflet 2015 [pdf] 2MB, Please enter your postcode online to find out if your collection falls under week 1 or week 2. We are experiencing some delays in the delivery of brown bins at the moment due to the manufacturer beingimpacted by COVID-19. Information Team. parked cars, If containers are not presented for collection at the right time and in the right place the crew will not return to empty them until the next scheduled collection date, After the containers have been emptied, the crew will return them to the place from which they were collected on the basis that it is the customer's responsibility to take their containers back within the boundary of their property.
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