Do you have an existing serviceability request number and is your new construction home finished being built? Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Not available in all areas. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Sales kicked me back to tech support. PDF Construction Meeting Minutes Date: April 3, 2023 City Projects I just did, now can someone finally help me? Edit: ok this is the only number to get through it appears. I am looking for this information also. How do you not have internal numbers to contact another internal department? I am so sorry to hear that you are still waiting for confirmation of serviceability. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Pittsburgh, PA 15236. These partnerships have proven to be key to the success of our Supplier Diversity program. 0000010977 00000 n We are having exactly the same problem. Angelica Salinas - Construction Coordinator - Comcast | LinkedIn I want the service but something has to be done. Greetings, @l8867vette! Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. 0000003156 00000 n WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. Anyone have a contact number for the Comcast field service department 138.6 mi Comcast Service Center. Did you make sure to scroll all the way up? I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Complete Project Reviews for scope and cost . Is there a way to contact Comcast construction Division directly Then search Xfinity Support to start a chat with us. 0000001745 00000 n However I haven't received the cal The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Hi kjyoung and welcome to the forums! 0000002692 00000 n Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Store Locator Status Center Phone services will be unavailable, including landline support for emergency calling. Please take a look at these additional steps, it should help clarify the process. Is there a number to call? 198 41 Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. - Construct estimates for all Multi . PECO did their job but it has been impossible to get xfinity to come out. Got frustrated with the robot on the other end and started mashing zero. Comcast: someone below provded me with this number.. 1-800-XFINITY. Washington, PA 15301. Contact Information - Comcast I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Connectivity and managing Your Comcast Business network. Is there a way to contact Comcast construction Division directly? If you ever find the secret sauce please share with me. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Hey @user_42efc9! I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. If anyone with xfinity is reading this please help! %%EOF Thank you so much for reaching out to us here on our Community Forums platform. 0000006653 00000 n Thank you so much for reaching out to us here on our Community Forums platform. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. Hicatlusainc. Our highly experienced team will help you select the best services for your property. If nothing else I need to know how to get out of my contract. Comcast. . We will need to gather some personal information. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Comcast Service Center. Please include your first and last name, along with your new address, and we will continue helping from there. 0000013245 00000 n It's been 2 months and I still have nothing. Sounds just like what I'm dealing with. Internet Products Overview. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. That seemed to be really effective. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I was home ALL DAY. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Our team of experts work with you to help choose the right plan and provide on-going support. 138.8 mi Popular Brands in Reading. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. So far, I've been able to track down the number for the AT&T engineering department. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. He has quit taking my calls. user_285696 Hey there! Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I would like to see what we can do for you. Hey there, @user_a0f167. Understood. Yeah sounds like similar situation. Hey @user_42efc9! Sorry about that. All I want is internet and home phone - there's a box in front of my house. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. Hello @lanannak. This work, which will include laying over eight miles of fiber, is expected to . I don't know what else to do. Things like this can take some time, as every area is unique. If you ever find the secret sauce please share with me. At 7.45 pm I hadn't heard anything from Comcast. - Oversee Coax and Fiber build to Residential and Commerical buildings. I apologize to hear of the issues you keep running into when trying to get this tap installed. 0000202688 00000 n 2304870. trailer %PDF-1.5 % It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Contact Comcast In most cases, these lines are installed when your home's being built. No one at 800-COMCAST seems to give a hoot about an appropriate contact. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. I've talked to people in the actual construction department maybe 5 times. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window.
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