To change a ticket to an open ticket, which can be used for up to two years from the date of purchase, please call the Reservation Office. Inaccurate information about the vehicle traveling could result in the reservation being invalid for transportation and/or the imposition of additional charges. Reservations can be made up to one hour before the requested scheduled departure. In certain circumstances, an ambulance or a private vehicle may be boarded on a preferential basis, in accordance with the provisions of the Steamship Authority's Emergency Transportation Policy. In addition, passengers with vehicles traveling on a standby basis have boarding priority over walk-on passengers. Owners are required to clean up after their pets. Woods Hole, MA You can also check our website listed on your slip to find out when you should return to the terminal for possible travel on a standby basis. In these circumstances, the reservation shall be valid only for standby travel on the date for which the trip was scheduled. hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U A new reservation confirmation (with the same reservation number) will be issued for any change made to a reservation. 60 0 obj <> endobj You may also use your name instead of a license plate number and for other information necessary to make the reservation. Unfortunately, no refund can be issued for an unused reservation that was not cancelled or changed with advance notice. Oak Bluffs, MA Sailing Schedule. Although we do not routinely mail reservation confirmations, we will do so upon a customers request if the request is received more than 10 calendar days in advance of the scheduled sailing. The Steamship Authority also runs a traditional car-and-passenger ferry, with a 2 hour cruise time. Martha's Vineyard and Nantucket Steamship Authority has been the target of a ransomware attack that is affecting operations as of Wednesday morning. Bicycles do not require reservations, and tickets for their transportation can be purchased on the day of sailing at the terminal. %%EOF All changes are subject to certain conditions and restrictions: In the event that your reservation is neither changed with at least one hour advance notice nor used as reserved, no refund shall be issued, although the reservation may be used for standby travel on the date for which the trip was scheduled or at our discretion, on the following day. Make a reservation. Dont wait. Under the cell phone field click the box I want to receive Text Alerts for schedule changes and waitlist fulfillments. Dont forget to hit the Save Changes button before leaving this page. We allow bona-fide students and teachers to have off-season permits which are valid for a time period that coincides with thier fall/winter semester. Avis-Rent-a-Car services are available at the Hyannis Terminal and at the Palmer Avenue Parking Lot in Falmouth. Upon payment, the attendant will provide you with a receipt stating the time period for which you have paid. All passengers and vehicles must be at the dock and ready for boarding at least 30 minutes prior to scheduled departure. Any person who is eligible to travel on an Auto Excursion Fare as well as anyone who is a year-round or seasonal resident of Martha's Vineyard or Nantucket is eligible for the Preferred Space program. Navigate to the About section and click on the Policies, Forms and Information page in the drop down menu. During the summer months, we recommend you arrive 45 minutes to 1 hour prior to the scheduled departure time, as passenger capacity may be reached on popular sailings prior to departure. Yes. New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. Visithttps://app.steamshipauthority.com/using your mobile phone. In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. At the time of booking, you should provide as much vehicle information as possible regarding the rental vehicle. Advance reservations are required for all vehicles and can be booked online, by telephone or in person. From there, navigate to the My Profile section. ;z MB3 i&O!|R+M aY The fare does not include transportation for the vehicle's driver or any other passengers. Please note that you cannot change your PIN. Please visitthePolicies, Forms & Informationpage for our Excursion Profile Application. Can it be towed onto and off of the ferry? Preview. Customers need only have their reservation confirmation or reservation number upon checking in at a terminal in the event the terminal employees are unable to confirm their reservations. Individuals with disabilities who receive a Steamship Authority Transportation Access Pass are eligible for discounted passenger fares. Driving Directions: Please note: in some cases, the address provided in the directions may be different from our actual location. You can take a car to and from Martha's Vineyard from Woods Hole. Usually such special fares are still increased based upon their length and width, but they are generally lower than our normal commercial fares. 02543, (508) 548-3788 The Steamship Authority (SSA) announced Saturday on Facebook that a crew shortage forced cancellations to the freight ferry Sankaty, starting with the 11:05 am trip departing from Woods Hole.. Where do I park if I am not traveling with my vehicle to either island? A proposed bill would give mainland ports more say in Steamship However, your ticket will remain valid for travel on a standby basis if it is used within one year from the date the reservation was originally booked. At our discretion, the reservation may instead be valid only for standby travel on the following day. 1. Any transferable Headstart reservation for which we have not received a completed transfer slip by the appropriate deadline will be cancelled.
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