Find full-service locations For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart , FedEx Authorized ShipCenter , Office Depot or OfficeMax location. By clicking "Accept" you consent to the use of these cookies. When we say we're here for you, we mean it. Observed speeds may vary based on device connection & other factors outside of Astounds control. Payments made at the Currency Exchange/APS Centers are not immediately posted to customers accounts. To find out more, see our privacy policy. Fees may include hourly tech support rates, restocking/replacement up to the full device MSRP, and associated shipping expenses. But Astound Broadband (formerly RCN) isn't for everyone. Other restrictions may apply. Riegelsville, PA Cherryville If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in Illinois. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. If you miss the timelines, Frontier services will bill you for delayed equipment return. Also, others have complained about the hidden charges. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. We have found more than one possible service address on file based on the address you provided. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected. Affix the shipping label to the shipping box (do not place labels on original product packaging). How To Cancel RCN - Updated Guide 2023 - themescene.tv *Internet download speeds may vary and are not guaranteed. Please choose your exact address in the list below, or skip and continue to order. Get the business class high speed internet and voice connectivity you need. PO Box 11816 Our fiber rich network in Chicago provides fast Gig speed internet perfect for gaming, streaming, working from home, or connecting multiple wireless devices. To know RCN local area office nearest to you, please call 1-800-746-4726 to confirm if you can proceed to return your equipment there. Theme Scene is an independently owned cable TV and internet tech support resource. All fields are required unless indicated as optional. Important You must return equipment within 30 days of completing your equipment return request. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology. Based on your location and plan type, your RCN internet-only premium could range. Yes! 8:00 AM-7:45 PM Learn More Yes. Other restrictions may apply. in a store) then you will always see these charges on the final statement. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. Return Policy - RCN Technologies Once youve written it down, you can then call this number; (800) 746-4726 which will lead you to a programmed robot menu for some basic information. Astound Broadband is an award winninghigh speed internet provider in Chicago offering affordable and reliable internet. Use the form on your statement to sign up, visit rcn.com/customer-center, or dial 877. Before embarking on this cancellation journey, it is essential to weigh your options to see if you can pull through with the deal. Saturday: We will automatically pay your bill for you each month using your credit card or checking account. It provides reliable service at reasonable prices, as well as a wide range of options to suit all budgets and needs. Well, it's your lucky day. Newark, NJ 07101-8116. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. It looks like Astound Broadband isn't available in your area yet. 2023RCN Technologies. Stay connected with Astound and save. These addresses are not for mailing payments. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Please give us a little more information to finish your order. Original review: Feb. 14, 2023. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. So as you cancel, confirm from then retention representative what youre meant to return. Business Fiber Internet, Connectivity, and Voice Solutions Essential high speed, high quality solutions for Internet, phone and video services. Once you have an RMA number, you have 10 days to return the device(s) covered in your RMA request (see. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. *Here's my experience with RCN. Bronzeville These are a ploy to tempt you to stay. RCN equipment can be returned by: Visiting a Local RCN Office in your area - please call 1.877. To avoid this, ask the rep to confirm that your service was cancelled. All prices exclude taxes, surcharges, fees and equipment. With Call Waiting, Call Forwarding, 3-Way Calling, Voicemail and more. Get the speed, WiFi and TV thats just right for you. According to one CNET review: "It scored an 8.0 in overall customer satisfaction, which put it in the top five listed internet providers. Learn about returns solutions for your business No hidden monthly fees. Other restrictions may apply. The ability to stream content out-of-home may be limited and is dictated by the content provider. Yes! Woodlyn, PA. Astound Broadband does not require a mandatory contract for services in Delaware County. Get the business class high speed internet and voice connectivity you need. 9:00AM-5:00PM We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. Closed, Payment Information regarding Currency Exchange/APS Centers Pennsylvania, RCN Telecom Services, LLC Pay your bill online. Breinigsville, PA Laurys-Station, PA Currency Exchange/APS Center may apply a processing fee for payments made. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Our Stream TV app requires compatible device, internet service, at least one Android set-top box rental and TV subscription for in-home use. Directions, Monday-Saturday: If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. With the packaging in your shipping box, secure the equipment. Seal the shipping box with packing tape (do not apply tape to the original product packaging). All names, logos, images and service marks are property of their respective owners. All fields are required unless indicated as optional. Service offerings are contingent upon Astound verification that the specific address covered by the service request is an Astound serviceable location. No Surprises Here. Saturday: Fortunately, RCNs plans allow you to use any DOCSIS 3.0/3.1 modem, making it simple to save money on your cable bill! Your equipment will be returned to us at no cost by FedEx Office Pack and Ship or The UPS Store. Actual installation time can vary based on a number of factors, but we recommend that you reserve about four hours for our technicians to complete the installation of your Verizon Fios TV service. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. We can provide you with a prepaid FedEx shipping label. Fees may includehourly tech support rates, restocking/replacement up to the full device MSRP, and associated shipping expenses. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Interested in getting Astound Broadband powered by RCNWaveGrandeenTouch services? Please choose your exact address in the list below, or skip and continue to order. Astound Broadband is on the way to your neighborhood! Chicago, IL 60636 Buena Park Do it all - and then some - at top speed in your new home. Egypt, Glendon Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. Astound Business Services are available at your address. This move is to double-check their coverage capacity in that area. Astound Broadband offers a number of wireless home internet services in Chicago to best fit your needs. You can also access the best wireless internet security features and tools including threat scans, family safe browsing, VPN protection, and password management all managed by one easy to use mobile app. Also, if RCN does not receive the return device within 17 days after the customer received RMA approval, the above fees may also apply. ! Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Other restrictions may apply. It looks like Astound Broadband isn't available in your area yet. Astound Broadband is on the way to your neighborhood! Center City 4 months ago. The Loop RCN will send you a prepaid FedEx shipping label when you return the equipment. No contracts. Find way to . Upper Darby, PA We just need a little more info, You're almost ready to go, but we need a few more details. WiFi that works like a champ! Even in the backyard | RCN For you to scale through, youll need a reliable excuse as your attack plan. By clicking "Accept" you consent to the use of these cookies. How To Return Frontier Equipment | Frontier No Surprises Here. Therefore, to save yourself from any unnecessary charges, this information must be treated as a matter of urgency. tv+ services and one set top box. When you tune to that channel, you can scroll through that category immediately or return to the higher-level OnDemand menus. I check it out and it's a charge for almost $800 from RCN, an east coast cable company, from when I lived there a few years back. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology. We use cookies to improve your experience on our site and to show you relevant advertising. If you have further questions, give our award-winning customer service representatives a call at, Neighborhoods Astound Broadband services in the Lehigh Valley. By clicking "Accept" you consent to the use of these cookies. The use of optical fiber enables higher internet speeds than other forms of communication, such as copper wire, that drastically reduce bandwidth. What is the best way to disconnect my RCN service(s)? If the technician determines there is an issue with the inside wiring or customer's own devices . See astound.com/yourspeed for why speeds may vary. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Youll be offered downgrading options, bundling or even discounts when you fail to convince them. Slate Belt At RCN, when we say we're here for you, we mean it. All Rights Reserved. The Currency Exchange/APS Centers are not equipped to accept faxes and this process should never be used in lieu of the customer bringing a payment coupon in with them. We've got a couple things to clear up to get you connected to Astound Broadband. When we say we're here for you, we mean it. Saturday: I starred with RCN in the Boston area a few years ago with their 500Mbps plan for 39.99. 1 among the Best Cable Internet Providers. What kind of guided reading level do the Bailey School students have? Astound Broadband is available at your address. If this is your case, only bring the equipment to the nearest UPS or Spectrum Store after a medical professional has cleared you. If the equipment was not processed beforehand (i.e. Catasauqua, PA
