Their gym would be a nice gym for at home but for a resort it is amazing. The Ugly: If you come from the States expecting to experience the 5-star resort that they claim to be, you are going to be disappointed. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. You can confirm 100% you are getting DC and they usually offer other perks. Came for our honeymoon and the service was impeccable from start to finish. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. Laura, Erik, and Keno. We were unable to try out all of the dining options, but here's a quick rundown of the places we did get to check out. Perfectly located in the exciting heart of Cancuns famed Hotel Zone, we are just 35 minutes from Cancun International Airport and close to luxe shopping, nightlife, ancient Mayan sites, and more. Pool food service in diamond club was awesome good choices and great tasting. More lounge chairs with umbrellas line the pool areas, and the larger infinity pool has a swim-up bar that was open all day. We were told to go back around 3 for our rooms. Score sports bar, was another favorite of ours, typical sports bar food. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. This means your elite status won't be honored, either. Having a butler is easier since you can tell them what you want to do and they confirm everything for you. Indulge your cravings with delicious meals and snacks in the comfort and privacy of your elegant suite. The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer any business services? Order doubles for every cocktail. I will glad to share your message with the staff you mentioned. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! For the first three nights, we had to contact the front desk for simple things like replacing the wash towels that housekeeping took and forgot to replace. Royalton CHIC Cancun offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. Last year I visited a Royalton property (had Diamond Club) in Punta Cana, and they were terrific and expected an even better experience at Cancun, but it had its highs and lows. See 5,067 traveler reviews, 7,729 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, ranked #33 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The rooms are the same, so it wasnt that the room was any different it wasnt, but we paid for Diamond club and wanted to be higher up for the views. Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. We may receive compensation when you click on links to those products. Royalton CHIC Cancun Resort - An Autograph Collection All-Inclusive Resort - Adults Only - Call Toll Free: 1-888-774-0040 or Book Online. Winged eyeliner is a science, and low lighting was not my friend. My recommendation to anyone going on vacation, no matter where, is to be patient and treat the staff with dignity and respect, just as you would in the States, and understand that they are also overworked due to, what appears to be, worldwide staffing shortages. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). We had some that had king beds and some that had two queens both rooms were pretty much the same. Step into one of our 458 posh suites to recharge in luxury and revel privately. The starter portions were small, but the dishes themselves were good. The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). 5 Great Reasons Why You Should Visit Cancun's Royalton CHIC Suites This Dear Kelzpem We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. If you want sun head to the roof top you are diamond and have free access and there is plenty of it. Take in the breathtaking views of the impossibly beautiful Caribbean or mesmerizing sunsets over the Nichupt Lagoon from your stylish suite, then set out for an effervescent adventure in lively Mexico. Which room amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. The overall vibe was more relaxed (no belly dance performances mid-meal), and the food was excellent. We were hungry by this time, so we headed to the buffet lunch. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. So my words of wisdom is to lower your expectations. Roof top Erik took us to the rooftop to check it out. Had to keep asking to replace whatever we had consumed from. Entertainment Was good but if you have gone to all-inclusive resorts they pretty much do the same shows, entertaining and they work their butts off all day and night. Number of persons. Ask odysuarez about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask 777leather about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Conveniently located restaurants include Taqueria Los Chachalacos, The Surfin Burrito, and Natura. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time. I asked at check-in if there was a way for me to attach my Bonvoy number to my stay, but they told me that the systems weren't integrated yet -- even though you'll find this hotel listed on Marriott's website. We didnt eat at the Mexican Agave restaurant. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. I saw a few butlers going above and beyond for their guests. Blue Diamond Hotels and Resorts Inc. All rights reserved. Entertainment nightly without having to leave the hotel. Try to get to the pool early to snag a good spot. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Plus, they were out of things at some bars and all fruit garnishes were dirty. All in all we had a lovely experience and will 10/10 recommend. They are brand new and having some growing pains to get through, I am confident that soon it will be as inviting as its sister resort the Royalton Riviera and the views can literally not be beat! Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. I feel like management hasn't made clear rules for this. Our premium level of service offer additional experiences like butler service, access to exclusive areas, premium drinks, among others in order to create a diferent vacation moment. We were about to purchase but the guy behind the desk was not wanting to work with us at all and was kind of rude so instead of making a sell from our large group they got nothing from us. Hennessy cognac is available to DC members in the resort but when you order that on L18 you have to pay $10 bucks. We had two queen beds, a sofa (that could be pulled out into another bed if you needed it) and a small desk area. We did order room service for breakfast one morning. Royalton CHIC Cancun.
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