gong salesforce documentation

Because of that, Gong is able to curate custom fields that can be pushed directly into Salesforce. Call more accurate forecasts with reality, Built for the largest and most complex GTM teams, Enterprise collaboration that works for you, Experience a one of a kind world to learn, engage and influence, Build your skillset and learn best practices, Game changing strategies to unlock reality, Data-driven posts for growth-minded execs. Gongs call recording solution is designed for business: Whether it be data retention or recording consent weve got your back. 201 Spear St. 13th Floor, With the Salesforce for Gong integration, you can import Salesforce fields and tailor Gong to your orgs sales process. 1 Grand Canal Street Upper Keep every deal on a path to close. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business's unique needs. Push engagement events into Gong when a content is engaged by an external participant (for example, a contract was signed by the prospect). No next steps on in-pipeline opportunities? The link to a page that presents additional information about this event. Enrich your training by adding Gong Calls to Lessonly lessons. Some countries and US states require that both parties on a call must be notified that the call is being recorded. Guarantee success when rolling out new initiatives. See deal health and funnel movement in real-time. Click Allow to authorize Gong to access Salesforce. Manager of the year over here? "AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.". Manager. If multiple search values are provided, the choice will be applied to each search value. insights needed to make better decisions and close more deals. Chicago, IL 60607, Atlanta Office We can see the communication rate across the deal, both by email and phone. Product for feedback. For Patent and Trademark Legal Notices, pleaseclick here. Zapier lets you send info between Gong and Salesforce Essentials automaticallyno code required. Gong empowers customer-facing teams to take advantage of their most valuable assets customer interactions, which the Gong platform automatically captures and analyzes. Optional workspace identifier. Triggers when a new outbound message is received in Salesforce. Participants hear the prompt when they join the call, telling them that the call is being recorded. Ensure no customer pain goes unnoticed. That way, your company can put the customer front and center and create raving fans. Key benefits of using Gong.io Clone your most effective sellers. Push engagement events into Gong when content is viewed by an external participant (for example, a contract was viewed by the prospect). Enhance Salesforce with Point and Click Tools | PDF. Pick the type of object if you want to attach the file to (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). Suspendisse varius enim in eros elementum tristique. from 8 AM - 9 PM ET. Compare Gong vs. Salesloft vs. Salesforce using this comparison chart. Ever wonder how Gong works? Pick the type of object you want to attach the file to (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). Find the documentation, sample code, and developer tools needed to tailor your contact center to your business's unique needs. Integrate your tech stack to get full visibility into every deal. Whichever web conferencing platform or VOIP system you use for calls, whichever CRM software (Salesforce and more) your team relies on to track sales: Gong integrates with it. Critical meeting data such as the title of the meeting, important keywords (trackers), meeting recording, and internal and external attendee details are captured within the Activity. Get AI-backed insights that are relevant and specific to your business. Find out where each rep can improve and drive faster onboarding and higher quota attainment across your team. Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc. Gong unlocks reality to help people and companies reach their full potential. 1 Review Visit Website. Whats the #1 cause of failed CPQ projects according to SteelBrick's Founder? Lorem ipsum dolor sit amet, consectetur con clavi adipiscing elit. out-of-the box reports AND two dashboards. Step 4 If using the Search, click "Refresh Fields" below to update the available input fields. Lorem ipsum dolor sit amet, consectetur con clavi adipiscing elit. 167 North Green Street, The Gong App is NOW available on the Salesforce AppExchange! Engage the CFO to improve win rates by 46%. Pick which type of object you want to watch for updated records of (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). Copyright 2023 Gong.io Inc. All rights reserved. Recognition Email Addressed of the recipients, separated by a given delimiter (When empty, we will use comma as a delimiter). Sales call recordings can be shared to anyone in your team. Pick which type of object you want to search for. Examples include: Everyone loves Salesforce Apps. Nearly 3,000 innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Ireland. Push Gong data into Snowflake in minutes, with no code required. The Gong package comes with pre-defined reports that you can adjust to your needs. You can use the free utilities, build custom objects in Salesforce, or use paid AppExchange apps to build and maintain the metadata dictionary and manage the documentation. Then, close more deals with Gong. The name of the action event like "Document Sent" or "Presentation Shared". Get hyper-accurate activity data and always up-to-date records automatically to see where your team is performing (and where theyre falling behind). Search for or select the lead you'd like to update. Connect your Gong to Salesforce integration in 2 minutes | Zapier If using the Search for this field, click "Refresh Fields" below to make sure all fields are available to you. If using the Search, click "Refresh Fields" below to update the available input fields. Our time is now spent on strategy. Gong is a powerful sales intelligence and engagement platform that helps companies close more deals, faster. Command-line interface that simplifies development and build automation. Salesforce | Gong Collective Manage user data capture permissions and license: Use Salesforce fields to automatically manage data capture settings, permission profiles, workspaces & licenses. Rep stats (talk ratio, longest monologue, etc), Early stage opportunities where pricing was mentioned on a call so managers can coach their reps appropriately, Pipeline Analysis Dashboard: competitive opportunities closing this quarter, late-stage opportunities without pricing mentions, Competitive Analysis Dashboard: includes win rate per quarter for competitive opportunities, dollar value of competitive opportunities that were closed-won. They use Gongs call recording system to proactively identify coaching opportunities in their reps calls. And that means 3 things: Replicate what your best reps do. Get data-driven recommendations and share every winning play discovery, competitive deal, closing with your team. They use call recording software to help them with note-taking in calls, to review their game tape and improve, and to learn from top performers on the team. Gong for Salesforce allows customers to push key data fields from Gong into Salesforce. Use Custom Value to select a lead from a previous step. Which messages resonate with your buyers? When a recorded team member connects to a call, they will see the Gong recorder as a participant. Pick which type of object you want to watch for changes on. Gong is a Revenue Intelligence platform (emphasis on intelligence). Connect my apps Free forever for core features By signing up, you agree to Zapier's terms of service and privacy policy. Under Find a Document, enter keywords to search for a document. Developer Documentation | Salesforce Developers Integrated directly with Salesforce, the Gong app is currently available on AppExchange at: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FeGgcUAF. Contact, Deal, To-do, etc.). Suite 04A-105 Suite 04A-105 Focus on the conversation, well keep track of the important moments for you.

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