If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. Remember, we can't respond to what you've written here. By clicking any link on this page you are giving your consent for us to set cookies. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. . Yellow validator machines are located inside the doors of all vehicles. Tourism Australia makes no representations whatsoever about any other websites which you may access through its websites such as australia.com. You can use a metroCARD to pay for this airport service. Visit adelaidemetro.com.au or call 1300 311 108. Adelaide Metro metrocard machine at UniSA City East - StudentVIP You can hail a taxi on the street (a taxi is available if its rooftop light is on) or at taxi ranks in built-up areas. $4.24per day remaining on your 30-Day card, and. Thanks for your feedbackWe use what you tell us to help improve the website. During certain planned service changes, you might receive a GO Ticket from a station agent. To use the network, its recommended that you purchase a MetroCard. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. If you wait, you'll lose money for those days you weren't using the card because you will only be refunded from the time you placed your claim through the end of the month (or week, depending). Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. Attribution 3.0 Australia Licence. Tq l If you recharge in person or using a vending machine, your funds will be available immediately. A single trip lasts for 2 hours and you will only be charged once in this timeframe, no matter how many times you validate your metroCARD. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. J1 and J2 buses run from the airport to the city approximately every 30 minutes. Most MetroCard claims can be filed online. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. If you have any issues, please call the InfoLine on 1300 311 108. The Pay-Per-Ride MetroCard cant be replaced if it is lost or stolen. If you do not have an online account, just call03 366 88 55and we will block your card for you. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. We can only track, cancel or replace registered metroCARDS. SMS You will need a standard Metroticket or metroCARD to board the bus. We recommend updating your browser to the latest version. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. Registering your Metrocard means: If you have an online account, you canloginand block your lost Metrocard. You can also ask at a station booth for a postage-paid envelope. Youll need to answer some questions to confirm that you are the registered account holder. Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. You can also book tours to many of the stunning destinations outside of Adelaide and leave the driving to someone else. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. "screenSet": "Aus-V3-RegistrationLogin", Your Seniors Card is part of Adelaide's metroCARD public transport electronic ticketing system which is operational on all buses, trains and trams. [5], There are student and senior metrocards available. You dont need to validate your metroCARD when you leave a vehicle. If you recharge online or over the phone, the funds will be available in around one hour and will load to your metroCARD when you next validate it. *Product Disclaimer:Tourism Australia is not the owner, operator, advertiser or promoter of the listed products and services. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. Problem with MetroCard? Here's How to Get Help - MTA Enjoy the trip you took on the H30 and the rest you cunt. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. Call 511 and follow the prompts get to the Balance Protection Program. Ask the station agent for a postage-paid Business Reply Envelope. If your card is lost or stolen, you have two options: You'll need to supply us with the number of the credit or debit card you used. Many hotels and attractions in South Australia, including surrounding areas such as Adelaide Hills, are also accessible. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. We recommend updating your browser to the latest version. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. "taIdRetryLimit": 3 From Friday 1 July 2022, South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. You are currently in preview mode. "screenSet": "Aus-V3-RegistrationLogin", Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. Tip: If you arrive on a cruise ship, you can purchase an inexpensive one-day Cruise ship metroCARD at the Outer Harbor railway station or the Adelaide Metro InfoCentre. We can only track, cancel or replace registered metroCARDS. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. If you have an account and forget your password, you can reset it online. q3$eS:c*x! The minimum recharge is $5 and the maximum amount you can store on your card is $200. How do I check Adelaide metroCARD balances? Metrocard Conditions of Use - Version 6 - Adelaide Metro

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