Do I not sell? What Are Stakeholders: Definition, Types, and Examples - Investopedia Poor communications between different organisations adds to the problem. Bachelors degree in business, marketing, communications, or related field; alternatively, equivalent relevant and progressive experience. Are you going to prep? David 8:50Yeah, I was the managing partner. Im JT Thomson, your host of Scaling Car Washes Podcast. And if you can do that, you know, those people will run through walls for you. And really, what we have, weve got a If you were to print this all out, which you cant do on Trainual anymore, its all online But if you were to print out our policy and procedure manuals, its probably about 150 pages. Fast forward to today, countless car wash businesses are serving customers around the world. Coming up with a car wash business plan is the best way to ensure success. Well talk to experts in the car wash industry and related industries that can share insight information that will help you build, scale, and ultimately exit your multi-unit car wash platform. Listen in to hear David Begin share what hes learned over the years. In the past there has tended to be a lack of coordination among the organisations and agencies responsible for WASH projects, for example between governmental and non-governmental organisations, and this has resulted in duplication of effort, contradiction or inconsistency (WUP, 2003). So, lets talk about that. David has been the past president of the Rocky Mountain Carwash association in 2012 and Past President of the International Carwash Association in 2017. So, if youre going to get a Jimmy Johns franchise, youre going to get Jimmy Johns policy and procedures manual. So please read that. Hes been doing this for quite a long time. And I think technology, like learning management tools, are extremely important in the car wash business to allow people to do online training and watch videos and take assessment quizzes once theyve done safety training on like, electrical safety, making sure that they understand the major components of electrical safety. I always kind of winged it, and in other careers I was okay with with winging it to some extent, but I couldnt wing it in the car wash business, and I sort of hit the wall at two car washes. And its really a quiz. Poor consumers may not be adequately represented in community organisations and are often perceived as being ignorant and apathetic. David 31:57Yeah, it really, really made a huge difference for me, and how I looked at my employees. They want to be happy at their job. And so, online tools, I think, is a big, big part of that. What is So, somebody whos only got a handful of units Im kind of taking a few steps back to our conversation earlier, but how do they give somebody a path? (SAQ 4.3), 4.5 Describe some of the challenges of stakeholder engagement. How many of them really look at that thing? If youre an investor, and youre not going to invest in a lot of car washes, youre just going to have a handful, you still want them to run well. The family would be in group A: they have a high interest in the success of the initiative but have little power. Theres the customers who are interested in a good experience. One of the particular challenges of WASH is that it means working across sector and disciplinary boundaries. So thats what we offered our customers. What are your hours of operations? 15 Best Car Wash Franchises - Small Business Trends methods (how will you put the plan into action?). JT 37:34Well, David Begin, thanks again. This differentiates stakeholder engagement from communications processes, which just share and explain decisions that have already been made (SMARTe.org, 2010). Theres just a poor-fit employee where this is not a fit for you. Copyright 2023 Scaling Car Washes | Developed by, Setting Your Car Wash Business Up for Scaling Success, How to Create a Strong Workplace Culture at Your Car Wash, 15: Expert Tips for Financing Options When Scaling Your Car Wash, 14: Creating a Successful Business Culture with Nick Friedman, 13: How to Scale Your Car Wash and Keep All Stakeholders Happy with David Begin, Episode 01: Scaling Car Washes Get to Know JT Thomson, How to Approach Human Resources to Strengthen Your Car Wash Business, 11: The Role of HR in Scaling Your Car Wash Business with Linda Michaels, Top Tips for Scaling and Selling Success in Your Car Wash Business, 10: Scaling and Selling Advice for Car Wash Owners with M&A Expert Jeff Pavone, How to Raise Leaders and Team Build in Your Car Washes, 09: How to Cultivate Excellent Leaders within Your Car Wash Business with Jamey Gadoury, top-tips-growing-women-leaders-in-car-wash, 08: Empowering Women in Your Car Wash Business with Brenda Johnstone. because theres that feeling that Im going to be out of the car wash business. You know, something that my car wash mentor told me, which I never forgot, he goes, When you hire somebody, theyre still interviewing with you. And thats an example of a great work culture, right? But you bring up a great point, which is that technology is becoming a bigger player in the operational part of the business. This means encouraging people to participate. Touchless wash is about $20 per car and with some extras added on the charge can go up to about $30 per car. However they still expressed their concerns because they felt the scheme was abusing holy spring water. So I was heavily involved in the business. I wasnt there to make an easy job. David, welcome. Feeling like you show up, and that you have something to offer, and that people look to you to be somebody that can help other people around you. Its just They use a lot in college now. Theyre getting told these things automatically, right? Exam 1 - BUS 1010 Flashcards | Quizlet

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